Delivery and Shipping Information
United Kingdom & Channel Islands
Free for orders over £35
Delivery times are based on orders placed before 4 pm BST on any day. Business days exclude Sundays and UK Bank Holidays.
All UK orders are sent on a tracked service with Royal Mail
We estimate shipping to countries outside of the UK to receive their deliveries within 7-14 working days.
PO Box Address:
We are unable to ship to PO Box and/or Freight Forwarding or shipping companies as we cannot accept liability for lost or damaged parcels sent to these addresses. Please note that if an order is placed with a Freight Forwarding address it will be cancelled during order review.
Taxes & Duties
Orders destined for countries outside of the EU are shipped on a DDU (delivery duty unpaid) basis, with the exception of Australia, New Zealand and Norway.
DDU means you may be liable to pay local sales taxes and customs duties on arrival of your order. Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you.
Please note that Super Botanicals is unable to advise on the amount that this may be and cannot accept responsibility for these costs.